Course Focus:
Understanding the System Dynamics of the team
Three levels of reality
Master the skills to shape good relationships in aspects of relation, language and different expressions.
Understanding and Embracing Conflict
– Understand the nature of conflicts
– Prompt awareness of status and location
– Analyse inner thoughts and outer behaviours
– Good timing of conversations
Third Party Coaching – Teams and Organizations
– “Our Country” – Clash between Two Teams
– Conflicts among Multiple Teams